At cuecraze, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cuecraze.com and make purchases from our online store.
1. Information We Collect
a. Personal Information When you create an account, place an order, or contact us, we may collect the following personal information:
Name
Email address
Phone number
Shipping and billing address
Payment information (e.g., credit card details)
b. Non-Personal Information We may also collect non-personal information, including:
IP address
Browser type and version
Device type
Pages visited and time spent on the website
Cookies and other tracking technologies
2. How We Use Your Information
We may use the information we collect for the following purposes:
To process transactions: Your information is used to complete orders, process payments, and arrange for shipping.
To improve customer service: Information helps us respond to your customer service requests and support needs more effectively.
To send periodic emails: We may send you emails regarding your order, updates on our products and services, or promotional offers. You can opt-out of these communications at any time.
To improve our website: We use feedback and analytics to enhance the user experience and functionality of our site.
To comply with legal obligations: We may use your information to comply with laws and regulations.
3. How We Protect Your Information
We implement a variety of security measures to ensure the safety of your personal information. This includes:
Encryption: We use SSL encryption to protect sensitive information transmitted online.
Access Controls: Access to your personal information is restricted to authorized personnel only.
Data Storage: Your data is stored securely in our database, protected by firewalls and other security technologies.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies). These parties are obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that are stored on your device and allow us to recognize your browser and remember certain information.
Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until you delete them).
Purpose of Cookies: Cookies help us understand how you use our website, personalize your experience, and improve our services.
Managing Cookies: You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
6. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information.
Opt-Out: Opt-out of receiving promotional communications from us.
To exercise any of these rights, please contact us at [support email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
